Frequently Asked Questions

ceo picture

Shin Lukas Dongsub

CEO @Potential

“Have more questions or just curious about future possibilities? Feel free to connect with me on LinkedIn.”

We build products for Western users, not just functional ones. Potential is a Korea-headquartered agency with offices in the US and Bangladesh and a bilingual team that treats English copy, Western UX conventions, onboarding, payments, and trust signals as core deliverables — the things most agencies leave as afterthoughts.

It depends on scope. Our productized monthly plans deliver in fast cycles — most tasks turn around in 1–3 business days, with one to three tasks in progress at a time depending on your plan. Larger end-to-end builds are scoped per project; book a discovery call for a timeline.

Yes. Our monthly plans are built for continuous work — you can pause or cancel anytime and keep a dedicated project manager, unlimited revisions on the Boost and Scale plans, and 1:1 Slack collaboration for as long as you need.

Yes. We regularly rebuild and redesign existing products — often for founders whose first version was built for a Korean audience and didn't land with Western users. We update UX, onboarding, payment, and trust patterns alongside the visual redesign, not just the surface.

You work directly with a project manager and the team over a dedicated 1:1 Slack channel, with unlimited design and development requests. You see progress continuously rather than only at milestone hand-offs.

Yes. We specialize in helping Korean and Asian founders expand into Western markets, but we work with startups anywhere that want a product Western users trust. With offices in Korea, the US, and Bangladesh, we collaborate across time zones in both English and Korean.